I'm OK with analytics cookies. Find out the steps commissioners must take to deliver a consistent integrated urgent care service across the country. NHS 111 is here to make it easier and quicker for patients to get the right advice or treatment they need, be that for their physical or mental health. This page does not provide medical help. We are creating a number of new services available through NHS 111 online, to support the response to coronavirus (COVID-19). Demand for GP and emergency care services is increasing and sometimes people don't use the most appropriate services for the health problems they have. Get medical help near you Answer questions about your main symptom. Find out when and where to get help. You can call us on 0845 46 47 if you are feeling ill and are unsure what to do, or for health information on a wide range of conditions, treatments and local health services. If you are a member of the public looking for health advice, go to the NHS website. NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do - please see NHS 111 Online: About coronavirus (COVID-19).. NHS 111 Wales is available 24 hours a day, every day. The BSL interpreter will call an NHS 111 adviser on your behalf, and you will then be able to have a real-time conversation with the NHS 111 adviser via the interpreter. Please do not go to a GP surgery, pharmacy or hospital. It's not yet possible to do this online, although we hope to make this available soon. NHS.UK has the latest advice and general information about coronavirus. Some features on this site will not work. You do not have to be registered or logged in on the NHS App to access the 111 online … We’d also like to use analytics cookies. NHS 111 online has seen record usage over the past four months, as more people used digital channels to access medical help or health advice … 19/20 Updated NHS 111 Six sheet ad and artwork NHS 111. A BSL interpreter is available at interpreternow.co.uk/nhs111. For the latest health information and advice please visit NHS Inform website. Call 111 Calls to 111 are free from mobiles and landlines. Every fortnight the 111 team hold a show and tell to show the most important work they’ve done, talk about what they learned, explain the plans for the next few weeks and answer questions. The service will complement the existing 111 telephone service by ensuring people receive the right care, in the right place at the right time and by taking increasing pressure off our hospitals where appropriate. Action: NHS Digital needs a named service owner to help maintain 111 online in each service area. NHS 111 is now available online, providing people with fast and convenient access to urgent health advice digitally. A mother has told how her son died after a 'rude and abrupt' NHS 111 operator failed to spot that the four-year-old's sudden rash and shortness of breath meant he … We improve the service using surveys and on-page feedback from our users. Find out more about the ways in which we are developing digital urgent and emergency care. NHS 111 offers a video relay service that allows you to make a video call to a British Sign Language (BSL) interpreter. If you need help now, but it’s not an emergency, go to 111.nhs.uk or call 111. Click here to get help from NHS 111 online. Find out more about how and when people should use 111. How could this website work better for you? We have detected that you are using Internet Explorer to visit this website. We're one of Scotland's 7 special health boards. Our medical advent calendars this year are a little different —1 December 2020 marked the start of the little advertised NHS 111 First scheme. Call 111 for free from a landline or mobile phone. In 2019 we will continue to work with local services, to make sure that the whole country can use the online 111 service to find the right care. NHS 111 currently receives over 15 million calls each year. NHS 111 online Walkthrough. You will then be able to have a real-time conversation with the 111 adviser via the interpreter. If you have concerns about Coronavirus (COVID-19) and are worried about symptoms, you must stay home and call your GP or NHS 24 (111) out of hours where you will receive help. These send information about how our site is used to a service called Google Analytics. Find out how NHS 111 helps people get the right advice and treatment when they urgently need it. The new NHS 111 online service to help deal with the volume of enquiries relating to coronavirus has given advice to over 70,000 since launched on Wednesday. 111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. Updated 22/03/18. Change my preferences This information is only shared with others directly involved with your care. NHS 111, the healthcare provider’s urgent advice line, is buckling under the strain of the coronavirus crisis. Let us know if this is OK. We’ll use a cookie to save your choice. For life-threatening emergencies – call 999 for an ambulance. Health and care staff, and service providers, can contact our national service desk with enquiries relating to the service. This website only stores the cookies that are needed to make it work. A spokesman for NHS England said: “U nderstandably, NHS 111 has come under pressure in recent weeks as the coronavirus outbreak has spread, but … If you have difficulty installing or accessing a different browser, contact your IT support team. “The service will be integrated into NHS 111 online, which can be reached at 111.nhs.uk or through the NHS App. The NHS in England is also ploughing an initial extra £1.7 million in to 111 to offer more clinical advice over the phone. Our advice for clinicians on the coronavirus is here. NHS 111 Online is a new digital service that provides access to urgent care services for people who prefer to engage using their computer, mobile phone or other digital devices. NHS 111 online uses the same clinical algorithms as the 111 phone service, taking you through questions about your symptoms to receive tailored advice on what to do next and where to go. For urgent medical help – use the NHS 111 online service, or call 111 if you're unable to get help online. Professor Stephen Powis, NHS national medical director, said: “With more than one million people using the new online service, 111 online is helping people to get specific information and advice at the touch of a button, helping to give people quick advice, increase capacity in the NHS … As a result, NHS Digital no longer supports any version of Internet Explorer for our web-based products, as it involves considerable extra effort and expense, which cannot be justified from public funds. The service can also help if: you are in mental distress; you think you need A&E but it’s not life threatening; You should only phone 999 or go to A&E for emergencies. View NHS 111 online coronavirus services. You should use a modern browser such as Edge, Chrome, Firefox, or Safari. A short video guide to the 111 online product. British sign language (BSL) users. 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