ruined my last opportunity to give an expression of love to my mother, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. For $82 I could have paid someone to go to the local grocery store and purchased an arm full of flowers and taken them to my mother. Compensation/Benefits. Job Security/Advancement. She began to describe the flowers and her disappointment was felt through the phone.     • For questions and support regarding Dove POSÂ, Eagle POS Support $29.99. I hope be contact as soon as possible. Each day we work hard to assure Teleflora Customer Service is the best service organization in the world. My first notice from you today on order #[protected] was at 10:33 AM to let me know you can't get the flowers I ordered. Product id & product price: Browse Categories. I ordered a "Passionate Purple Tulips -Deluxe" which was to be 20 quality purple tulips. United States: Tweet: Consumer reviews about Teleflora: jerry johnso. I do expect a response. Website: www.teleflora.com. Occasion type: They never received them and I called customer service. The person they were to be delivered to was Gaynelle Garner. Initial Business … Which arrangements are available for international delivery? I got a confirmation email stating the flowers have been delivered. And then there was a minimum order charge for the zip code the flowers where being delivered, which raised my total order to $50.00. Next day International delivery. Copy link. Recent recommendations regarding this business are as follows: "Do not order from this service", "contact a florist directly. If they can replace them by 2/18, that will be fine. Retail Florist in Los Angeles, CA. Oklahoma City, OK 73112, Clearinghouse Payments Hero's Welcome Teleflora #T20X200. On 2/4/2020 placed an order for flower arrangment to be delivered on... tried to use a 25% off coupon that came in the mail but would only give me 20%, when I called they said I need to place the order over the phone for 25%, but the coupon clearly says "Place your order today at Teleflora.com" or call, very deceptive and the person I spoke to clearly did not know what to do, or was just not willing to do what was needed to correct the issue, regardless I did not get the ADVERTISED 25%. I was told that there was a computer problem. NO ONE HAS ANY IDEA WHAT'S GOING ON. Teleflora is rated with a D rating from Business Consumer Alliance as of 1/5/2021. Mylar balloons $4.99 To take advantage of people during a time where money is … we apologize for the issues with your order. The flowers were purchased through Gettington & Teleflora. Great benefits: 401k, health, dental, life. 210 talking about this. 11444 West Olympic Boulevard Pour votre livraison de fleurs partout au québec et travers le canada et états-unis faites confiance à notre boutique de fleurs en ligne Teleflora. I tried to call and that was another waste of my time so I replied to your email at 11:22 AM cancelling the order. Please contact us at 1-800-822-9547 or email your order information to operationsupport@Teleflora.com for further assistance. Company resolves 67% of complaints brought to its attention from Business Consumer Alliance. Los Angeles, CA 90064. Order by 3PM For Same Day Delivery. Flag. Yes No. I would like my money back on my credit card and I believe that it was there mistake therefore Teleflora should send flowers to my mother - in-law at no cost to me. Box 30130 ), Units How Sweet It Is $ 34.95 $ 30.96 Polka Dots and Posies $ 39.95 $ 35.96 Be Happy Bouquet $ 39.95 $ … Only after the order is placed they tell you that there may be "minor differences in what I ordered and what would be delivered. I spent over an hour on the phone trying... Onawa Florist in Onawa Iowa works under the Teleflora. Thanks alot for nothing. flowers no available/cannot deliver on day requested, recipient never received the flowers I ordered, the money was taken out of my acct and no flowers were delivered. Discuss the issues you have had with Teleflora and work with their customer service team to find a resolution. Share. I'm several states away and can't get to her right now and wanted to do this for her until I could get there. SOLD OUT . What was delivered on May 10th was not that. Advanced Search. 800.237.7673 Then I was told I couldn't use the groupon with the 20% that I received for creating an account with them. The complaint is mobile text spam or smishing related against an anonymous entity . Use this comments board to leave complaints and reviews about Teleflora. About Teleflora The history of Teleflora can be traced back to 1934 in Los Angeles, CA. Orders received before 2pm local time except at major holidays. … The same thing happened with order #[protected] because you could not deliver that order on the day requested. Full … Thank you, Nancy. See reviews below to learn more or submit your own review. When in fact they were not. Teleflora Overview Teleflora has a consumer rating of 2.74 stars from 400 reviews indicating that most customers are generally dissatisfied with their purchases. She began to describe the flowers and her disappointment was felt through the phone. WHY WOULD YOU ADVERTISE SOMETHING YOU DON'T HAVE? Teleflora Complaint 73932 Details . daisysupport@teleflora.com Thumbs up 0. Teleflora Report. I called saturday and your customer rep apologized and said it would be delivered on monday and was kind to offer me 40% off my next teleflora order. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Share Report. Canada Flowers Teleflora Christmas catalogue features beautiful flowers for delivery across Canada. Useful Contact Information for Florists Who Are Members of the Teleflora Network, Currency order conversion charts for Quebec (QST). dovepossupport@teleflora.com Reviewer8607861. I'm not on social media but I will be tonight and make sure all of my friends and family are aware of what Telefora is really all about. So disappointing that a flower company that has one job, cant even do what they state... Next step is filing a complaint with bbb. order call out (Former Employee) - Paragould, … Trista M. Share Report. It depends. Teleflora Complaints At An All Time High – Avoid Them On Valentine’s Day By Consider The Consumer on February 14, 2018 In the spirit of Valentine’s day, we decided to write a piece on Teleflora; a “floral wire service” company which brokers orders to local florists for delivery. Was told that flowers could be sent that day and I would get 50% off. CAA South Central Ontario offer products and services, from Roadside Assistance, home and auto insurance, travel services and travel insurance. You’ll need the name, address and phone number of the person receiving the flowers and a major credit card (VISA, Mastercard, Discover or American Express.) Copyright © 2021 Teleflora. Teleflora is the worse company i have ever done business with. Teleflora This is not acceptable by any means. Los Angeles, CA 90060-0910, Correspondence I ordered flowers to be delivered on 5/11/2018 to my mother-in-law, age 94. Seriously? When I contacted Teleflora and asked for a replacement, they espoused all the "sorry for blah, blah" and wanted more details so they could "research" the order, which was ridiculous because I had already provided them with all the information.     • For installation and support. I have spoken to 5 different reps about my order and no one has any idea whats going on with it. I placed an order on the 7th to have flowers delivered to my wife on the 11th for mother day. They just blew me off. 866.444.3683 Teleflora dropped the ball on a flower order for my daughter. Consumer reviews about Teleflora.com: Pissed 54. Dove POS Support I explained to them that I had no interest in their future coupon, that that did not help the injured party the "recipient" who's JOY was stolen! DovePlus However, it is a poor reflection of your company in my estimation. Add an "Extra Touch" Mini Mylar Balloon $2.99. The 50% was to be used the next time I ordered. TELEFLORA INDUSTRY RELATIONS AND EDUCATION, Currency order conversion charts for Quebec (QST)Â,  Useful Contact Information for Florists Who Are Members of the Teleflora NetworkÂ. Teleflora is a floral wire service company which brokers orders to local florists for delivery. Teleflora Overview. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. The order was for homecoming corsage and boutonnière. email: Not cool. Initial Teleflora complaints should be directed to their team directly. Customer service gave me the run around and said that they could deliver them on Monday the 13th with an apology note. Florist delivered corsage/wristlet, not the boutonnière. My grandchildren could have bone better. I purchased some flowers for a friend and received them from a local company (ACE Flowers 2517 E.Ball Rd., Anaheim, CA [protected]) at 3:15pm on 2/12 and less than 48 hours later they were dead (8:30 am 2/14). Reply. PLEASE so what you can to correct this theft and fraud. Teleflora ranks … The price was $84.99 with a $10 discount promotion fee plus a Service Fee of $17.99 for a total price I paid of $82.98. Colors of the rainbow bouquet - premium I placed an online order for my 91 year old mother for Mother's Day. Reviewer15368167. I will never use them again. I couldn't use my groupon on the website, so I had to do a live chat to complete the order. Since then the page has accumulated 5 consumer complaints. Was this review helpful? Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Daisy POS Support Clearinghouse Payments Teleflora P.O. On average users reported $69.81 of damages. Due to Lack of communication, help and support, I will probably not be using Teleflora again. • Or login to eSAT to for live online chat support, Industry Relations P.O. Neither day was a holiday. Teleflora was first mentioned on PissedConsumer on May 16, 2008 and since then this brand received 435 reviews.. Teleflora ranks 37 of 230 in Flowers / Florist category. 866.983.3932 I am demanding a full refund to my credit card but I can almost certainly rust that you will not comply with this request as you fulfilled your obligation in having a plant delivered. You can find contact details for Teleflora above. It has been a subsidiary of The Wonderful Company since 1979. Flower Order Delivery Report Forms     • To contact your Territory Sales Manager (A representative will take a message and see that your call is returned within 24 hours. Friday came and went with no delivery.     • For questions and support regarding Daisy. Be assured I will never order from your company again. Apparently no one read my reply because you emailed me again at 2:40 PM to let me know you could not deliver the order today. Latest Reports. NO! You can order flowers and bouquets for all various kinds of occasions, be it Christmas, a funeral, or even a private party to attend. It's impossible to reach any number for Teleflora, but I need you position. email: I paid $76.77 for a beautiful bouquet with a balloon, but what she received was not a beautiful bouquet, not even close: not enough flowers in a giant vase, the balloon was just a horrible finger up, more suitable for football party than a 16 year old girl birthday. Helpful . Entreprise familiale et spécialiste en créations de fleurs depuis plus de 4 générations. email: ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Teleflora Customer Service. Job Culture.     • For information on Teleflora's interfacing with allied, state and national organizations, International Orders I asked her how could I receive a confirmation saying that my order was delivered when there was no delivery. My phone number is [protected] or e-mail: [protected]@global4all.net, By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions, Order a plant with blooming orchids and 30 minutes later they are texting me telling me they couldn't fill the order due to the florist didn't have it and they would substitute it for something else. Check the complaint history, rating and reviews on this company. So, in short, if u buy a groupon worth $30, you will spent a total of over $50 due to the extra fees. My order was not handled with care and my love one was not delighted since she did not receive flowers on Mother's Day. They came back with another apology and a discount coupon for a "future purchase" that had restrictions and conditions.     • For information and assistance in placing international orders, RTI POS Support I received confirmation and everything, I call after 8pm to make sure my mom loved the flowers I paid almost $140.00 for only to find out that there was no flowers delivered. Oklahoma City, OK 73112, Flower Order Adjustment Report Forms ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Flag. This company does respond, but not as often as you'd expect them to. email: eflorist@teleflora.com T282-9c $124.99 Order number [protected] contained both items. Teleflora just charged me $50 and now you tell me I am not going to get what I ordered. I never thought I would be one of the people who resorted to this. 800.720.9410 Share . Feb 15, 2012 Do not use them unless you like problems. They'd get back to me, but they didn't take anything down and didn't speak English well so I don't think they understood I need these replaced. All rights reserved. I then felt as though I had diminished my honor of her. You’ll need to allow 24 hours for delivery. The flower shop that delivered it was Ace Flower Shop on 2517 E. Ball Rd., Anaheim, CA and their order number was 15215. doveplussupport@teleflora.com No flowers were delivered i called 37 times trying to ascertain what happened to my order-- only got through twice. We have a motivated team of customer service professionals in Los Angeles, Oklahoma City, Paragould and Toronto working together to make your needs our number one priority. Shame on you! 800.321.2654, ext. 800.333.0205 Yearly reviews, but "capped" pay increases. My daughter just sent a picture of the plant she received and it is shameful that you charged me $60 for what is no bigger than a large coffee mug and no taller than a 16 oz. 5.0. I am embarrassed that this sad little arrangement is the best your company could do. Livraison de fleurs par un fleuriste Teleflora partout au Québec, le Canada et aux États-Unis. Learn more! There will not be another next order and I would like my credit card to be credited. They had water, the office is cool, so no reason for this. Tweet. eaglesupport@teleflora.com Do you know how it felt to hear just this morning...only 4 days after delivery..."Susan, they never replaced the flowers, and your brother had to throw them out already". You should read honest reviews of Teleflora here before considering investing in any of their products and services. Send Birthday Flowers Best Sellers online or phone by Brant Florist.     • For questions and support regarding Eagle, eFlorist Program Feb 16, 2012 Terrible experience! Ref. Birthday Item ordered was, TEV42-1C. Order #[protected]. From $ 122. 888.324.7963 12-17-18 I was informed that the flowers I ordered were hand delivered. Service fee: $20.98 Customer service said they did not receive the boutonnière portion of the order, which is a bunch of crap, because they did; in addition, canceled the order without telling the customer. Deliver on: HORRIBLE CUSTOMER SERVICE!!!! For $76.77 I could have walked to any groceries store and bought at least 5 dozen of roses . I have spent thousands of dollars on flowers over the years and just seems that the industry has descended into scam...it is time for some intervention. When I called my mother to check on her and inquire if she received her flowers she replied yes but I could tell in her voice something was wrong. Teleflora I ordered what I ordered and paid $51 for little plant. Consumers complaining about Teleflora most frequently mention customer service, next day and full refund problems. " PLEASE so (sic) what you can to correct this theft and fraud. " Headquartered in Los Angeles, California, Teleflora, LLC is a clearinghouse for transmitting and processing floral orders to customers throughout the United States and internationally. I ordered a housewarming plant on june 4th (order #[protected], a medium dish garden plant, today's del'y had a different order #[protected]). I contacted Teleflora and they were sorry I was dissatisfied with the arrangement and credit me $16.66. © 2004-2021 ComplaintsBoard.com. working together to make your shop  needs our number one priority. MyTeleflora has the best service from the best people. They said they would give me 50% off on my next order. Ordered 4 arrangements on line for Mother's Day on 05-09 for delivery on 05-11. See BBB rating, reviews, complaints, request a quote & more. Teleflora credited my account $13.98 for this, but it already ruined my wife's birthday. The communication and support stunk, and if it was not for me following up, i would have thought all was ok. This was very special because it was to my niece's 16th birthday. I cancelled that order as well. 800.321.2654  Each day we work hard to assure that Customer Service for florist members of Teleflora is the best service organization in the world. Management. Scambook's investigation team reached out to this company a total of 1 times, Scambook Investigators last contacted them on Sep 27, 2012. I then felt as though I had diminished my honor of her." It was scheduled for delivery on friday june 8th to my daughter's office. It would be a pleasure to assist you further, however, there is not enough information provided for me to access you order and assist you. 800.421.2815 3737 NW 34th St. Karen alexander As of today, 5/17/2018, I have not received the credit on my credit card.     • To order Teleflora keepsake and everyday products, Sales 3591 The complaint is a listing fraud posted on public forums or sites against an anonymous entity. Now my mother thinks she's getting this beautiful plant arrangement and she's not. lmckinnion@teleflora.comÂ. Correspondence Teleflora P.O. I cancelled the order and will not return. Flower Order Adjustment Report Forms Teleflora 3737 NW 34th St. Oklahoma City, OK 73112. 800.621.8324 Date Occurred: 02/14/2014; Reported Damages: $71.70; The complaint is against an online dating profile. Kim. This is the worst customer service I have ever received. I supposedly will be getting a credit for the item that was not ordered. 800.421.2815 Way too high in the price but it's for my critically ill mother so I just paid the price. As part of our florist service commitment, our Territory Sales Managers, now more than 55 strong, are in the field supporting your shop at the local level. So I paid $58.33 for an arrangement with one rose and for carnation where the arrangement had red and white roses, Red large roses, white smaller roses, wintery accents for and arrangement with maybe two red roses and three red carnations. SKU: LF102-53. I want to file a compliant regarding my order number [protected]. Doing work that matters - connecting customers with businesses yesterday october 10th for delivery! Occurred: 02/14/2014 ; Reported Damages: $ 71.70 ; the complaint is against an anonymous entity different about! The worse company i have pictures of the Teleflora Network, Currency order charts... Do a live chat to complete the order way better my niece 's 16th birthday plants and gift in... And gift baskets in the price in Register: Add a Review: Teleflora members. Get 50 % off bad customer service is the best service organization in price! Offer products and services order for my 91 year old mother for mother 's day, she had not the., request a refund or something, home and auto insurance, travel services and travel insurance complaints! Support regarding daisy then the page has accumulated 5 consumer complaints was stolen ''! Rating of the people who resorted to this them that any company worth a of! Their team directly at 1-800-822-9547 or email your order information to operationsupport @ teleflora.com for further assistance never them. Receiving a confirmation, by e-mail, saying my order ( [ protected ] ) was on. Us at 1-800-822-9547 or email your order information to operationsupport @ teleflora.com    • installation! If you would tone down the histrionics, people would be more willing to help you i... Initial Teleflora complaints should be directed to their team directly that will never order from your could! She began to describe the flowers have been delivering beautiful flowers for delivery Roadside assistance home. Consumer rating of 2.74 stars from 400 reviews indicating that most customers are generally dissatisfied with their service... €¦ 210 talking about this just charged me $ 50 and now tell! À notre boutique de fleurs depuis plus de 4 générations Lack of communication teleflora complaints department! Now you tell me i am embarrassed that this sad little arrangement is the worst customer service Scams! Scheduled for delivery contemporary advantages of a cutting-edge florist networks help you plants and gift baskets in the and. Groupon with the arrangement and credit me $ 16.66 informed that the flowers and disappointment... Boutique de fleurs par un fleuriste Teleflora partout au Québec et travers le Canada et États-Unis! And found something much nicer could not deliver that order on the day requested i replied your. Investing in any of their products and services, from Roadside assistance, and. Them on Monday the 13th to be used the next time i ordered flowers and you have with... Correspondence Teleflora P.O … Teleflora complaint 73932 Details day and i will not be another next order and i have. Add an `` Extra Touch '' Mini Mylar Balloon $ 2.99 free and our operator will getting. To combining the time-honored tradition of sending flowers with the 20 % that i for. 4 arrangements on line for mother 's day, she had not the. A grain of salt would have replaced the order and put the amount... Me the run around and said that they could deliver them on Monday the 13th with an apology.! Or email your order information to operationsupport @ teleflora.com   • for installation and support stunk, and it... Not have a camera or cell phone to have flowers delivered to was Gaynelle Garner, home and auto,... Stars from 400 reviews indicating that most customers are generally dissatisfied with their purchases never happen: Teleflora Christmas! My time so i had diminished my honor of her., authorized, endorsed by, in! Report | complaints reviews Scams Lawsuits Frauds Reported your Search: Teleflora i tried to call and that was waste. Were hand delivered for further assistance company i have ordered flowers to be 20 quality Purple tulips the issues have. 1934 in Los Angeles, CA 12-17-18 i was dissatisfied with their purchases a picture. apology and a coupon! When there was a `` Passionate Purple tulips this was for my daughters homecoming you! # [ protected ] ) was hand-delivered on 5/11/2018 credit me $ 16.66 the Wonderful company 1979. Had with Teleflora correct this theft and fraud directed to their team directly more willing help. Time i ordered some flowers on the phone flowers for delivery across.., there was a computer problem the same thing happened with order # [ protected ] ) was hand-delivered 5/11/2018! Flowers, plants and gift baskets in the price service - protect their florists not.! Called the flower shop that Teleflora went through and they were not allowed to provide information... Work with their customer service Christmas catalogue features beautiful flowers, fresh to your doorstep to different... This beautiful plant arrangement and she 's getting this beautiful plant arrangement and she 's getting this beautiful arrangement.